This week an artist on our site was corresponding via email with an Emanuella b. Hernandez. The name she used for shipping is Emanuella Brain. She also had email correspondence with Roy Sutton of World Class Shipping Freight Ltd. in New York(Possibly rerouted).
Emanuella emailed through Artists in Canada's site. She ordered 5 giclee canvas prints, some small, one large size. She told the story how she used her own shipper as UPS, FedEx, etc was not satisfactory to her as she lived in a rural area of Switzerland.
She provided the shipper’s email link. The artist then emailed him to get a quote. All seemed legitimate except the money was to be wired as the company had no means for credit card, etc.
Long story short, the artist emailed Emanuella stating her order was almost ready, PayPal advised the artist not to use a customer's shipper, but to always use your own; and PayPal advised her never to wire money to someone she doesn't know. The artist asked if she wanted to proceed with her order using my shipper. As of right now the artist has not heard back from her and probably never will.
Thank you for letting us know.
Artists in Canada
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Below is PayPal's shipping scam warning:
Shipping Scams
There are several ways fraudsters incorporate shipping into their schemes. Be sure you’re familiar with the following:
My shipping service scam
The buyer asks you to use their shipping account because they can get a discount, they have a preferred vendor they’ve worked with for years, or their shipping service is cheaper or more reliable. In another variation of the scam, the buyer may also ask you to wire the shipping fees to their preferred shipper.
If you use the buyer's shipping account, they can easily contact the shipping company and reroute the order to another address.
The buyer can then open up a complaint asking for a refund because they didn't receive their order.
You aren't able to prove that the buyer received their order and you are out your product, the shipping costs and your money.
If they ask you to wire the money to a bogus shipping company, they can steal your money.
After you have wired the money you’ll find out that the order was made with a stolen card or bank account. You may be held liable for returning the funds to the legitimate customer whose account was stolen.
How to avoid this scam:
Only use your shipping account.
Never wire money to someone you don't know – you can't get it back easily.
If a customer asks you to use their shipping service, review their order for fraud carefully. They may have used a stolen card or bank account to fund the purchase.
Ship to the address on the Transaction Details page.
